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"In 1997, we decided that the Deming Institute needed a web presence and although we had volunteers to develop the site, we chose ESI based on their experience and professionalism.

During both the development phase and the on-going maintenance phase, Chip Paliocha and the entire ESI team were with us every step of the way. What impressed me the most was their ability to listen in a way that made me confident that our project was important. Their suggestions and knowledge of Internet technology allowed us to make intelligent choices. This balance of listening and suggesting is rare and valuable in the information age.

When I am asked about a source for professional site design, I invariably suggest ESI."

Jim Clauson, Design Council
The W. Edwards Deming Institute

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